Frozen Pipe Repair & Thawing in Ottawa

Woke up to no water? A frozen pipe is an emergency that can’t wait. Hydra Plumbing is on standby to thaw your lines and prevent a costly burst.

When the temperature in Ottawa hits -30°C, the water inside your pipes can turn to ice in hours. As that ice expands, it creates immense pressure that can split copper, PEX, and even iron pipes wide open.

If you turn on your faucet and nothing comes out—or just a tiny trickle—you need to act fast before that pipe becomes a flood.

If you suspect a pipe has frozen, follow these steps immediately:

1. Shut off the main water valve: If the pipe has already split, this prevents a massive flood once the ice thaws.
2. Open the faucet: This relieves the pressure in the line as the ice begins to melt.
3. Apply gentle heat (if safe): You can try a hair dryer or a space heater, but never use a blowtorch or an open flame. You risk setting your house on fire or causing the pipe to explode from the steam pressure.
4. Call a Professional: If you can’t find the freeze point or if it’s in a crawlspace, we have the professional equipment to thaw it safely.

At Hydra Plumbing, we don’t just thaw the pipe; we make sure your home stays dry.

• Professional Thawing: We use safe, high-output heat https://img1.wsimg.com/isteam/stock/96459/:/rs=w:1200,h:600,cg:true,m/cr=w:1200,h:600equipment to get your water flowing again without damaging your property.
• Emergency Burst Pipe Repair: If the worst has happened and a pipe has burst, we offer 24/7 emergency repairs to get your plumbing back online.
• Winterization & Prevention: Once the crisis is over, we’ll help you identify why it froze. Whether it’s poor insulation in your rim joists or an un-drained outdoor faucet, we’ll fix the root cause.

The best way to deal with a frozen pipe is to never have one. We recommend:

• Insulating pipes in unheated areas (basements, attics, crawlspaces).
• Disconnecting garden hoses before the first Ottawa frost.
• Installing frost-proof outdoor hydrants.
• Leaving cabinet doors open during extreme cold snaps to let warm air reach the pipes.